Refund policy
Good Pillow - Orthopedic Pillow
From the date the Good Pillow is delivered, you have thirty (30) calendar days to return your purchase for a full refund.
Products must be clean and undamaged with their law tags attached to be eligible for return. Returned products must include original boxing/packaging and cover with their corresponding purchase receipt inside.
Unopened, unused products with the original receipt of purchase will be given a full refund after passing inspection by Good Product Inc. Customers will be credited back their refund within 3-7 days after the returned product is received.
Products opened from the original packaging or show signs of use when returned with the original receipt of purchase will be noted during inspection, and customers will receive a 50% refund.
Returned products confirmed to be damaged during inspection will be returned to customers and no refund issued.
Return shipping and handling fees are not included.
Good® - Orthopedic Foam Rod
From the date the Good® Orthopedic Foam Rod is delivered, you have seven (7) calendar days to return your purchase for a full refund.
Products must be clean and undamaged to be eligible for return. Returned products must include corresponding purchase receipt inside.
Original receipt of purchase will be given a full refund after passing inspection by Good Product Inc. Customers will be credited back their refund within 3-7 days after the returned product is received.
Returned products confirmed to be damaged during inspection will be returned to customers and no refund issued.
Return shipping and handling fees are not included.